At The BodywearStore you have 14 days to decide if the purchased item is right for you.
The BodywearStore guarantees to refund any item(s), provided that they have been kept in reasonable condition prior to their return. This means the item(s) must be unused, unworn and in good condition with the original hangtags and packaging attached. All original packaging must be intact.
We do not accept returns or exchanges for items shipped outside of Europe.
The BodywearStore does not accept any items being returned without our prior written consent.
If you decide to return items without our prior written consent, the return of an item will be arranged and paid for by you. As the return shipment will be handled by you, The BodywearStore cannot be responsible for your return package while it is in transit.
Arrange a return or exchange?
If you would like to return an item, or would like to exchange an item for a similar garment in a different size or colour, please contact us at: firstname.lastname@example.org We will send you all the information and a stamped envelope (location The Netherlands only) with return address label enclosed to post your item(s) in a post box or via the Post Office. International returns have to be done on our customers own expences.
If the item you purchased is returned by mail, the balance will be refunded within 30 days. Your refund will be payable with the same payment method you chose for purchase. If you have paid by credit or debit card, we will refund the balance to the card originally used.
Would like to exchange one or more items from your order? At The BodywearStore, you have up to 14 days to decide if an item is right for you. If exchanging an item or a similar garment in a different size or colour, no additional delivery charges will be added by us. Please make sure the original hangtag is attached and the item is in its original condition.
Returns or exchanges to our store
All online purchases can also be returned or exchanged at our store (The Hague, The Netherlands). Please remember to bring the original delivery note and make sure returned items are unworn and in their original condition, with all hangtags still attached.